| 地址： |
咸陽市秦都區(qū)團(tuán)結(jié)路國潤翠湖西門5-2-802室 |
| 郵編： |
712000 |
| 電話： |
029-33282823 136-6910-0818 |
| 郵箱： |
xyarbor@xyarbor.com
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| 網(wǎng)址： |
http://www.ktlcommunications.com |
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A：Excuse me...
打擾一下...
B：Yes, sir. How may I be of service?
是的,先生,需要什么服務(wù)嗎?
A：I would like to return this item... Are refunds allowed?
我想把這個東西推掉...可以退款嗎?
B：Certainly. The customer is always right, we are here to serve you. Is there a reason that you would like to return it? Did you have problems with our product or services?
當(dāng)然可以.顧客總是對的,我們隨時為您服務(wù).為什么要退掉?您對我們的產(chǎn)品和服務(wù)有什么問題嗎?
A：No, no... It was just the wrong size.
不,不是的...只是大小不合適.
B：Would you be interested in an exchange as opposed to a refund? I think I can help you to find the appropriate size.
那你想調(diào)換一下還是要退款?我想我能幫你找到合適的尺寸.
A：No. I would rather just return it.
不用了.我還是想退掉.
B：Sure, no problem. Do you happen to have the receipt?
當(dāng)然可以,沒問題.你帶收據(jù)了嗎?
A：Yeah, right here.
帶了,在這兒...
B：Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?
好的,請等一下.給您,請?jiān)谶@里簽字.這是你的退款.還有什么需要我?guī)兔Φ?
A：No, thank you.
沒有了,謝謝你.
B：You're welcome. Have a nice day!
別客氣.祝你一天都開心! |
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發(fā)表時間：[ 2013/9/14 ] |
瀏覽次數(shù)：
[ 2126 ]
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咸陽市秦都區(qū)團(tuán)結(jié)路國潤翠湖西門5-2-802室 
029-33282823 136-6910-0818 客服：
http://www.ktlcommunications.com